New EU rules for alternative dispute resolution procedures: the EU Directive on ADR and the Regulation for on line e-commerce dispute resolution with consumers.

In this article Avv. Alessandro del Ninno offers an in-depth analysis of the two EU acts (Directive 2013/11 and Regulation 524/2013) which starting from July 9th, 2015 (with final deadline for January 1st, 2016 for the definitive entering into force) shall introduce a coordinated legal framework for alternative dispute resolution and on line dispute resolution procedures in the European Union.
