ELECTRONIC COMMUNICATION
Italian Communications Authority: postponed to March 1st. the launch of the new ConciliaWeb platform.
The Council of the Italian Communications Authority has decided to postpone to March 1st. the launch of the new version of the ConciliaWeb platform, thanks to which consumer associations and lawyers will be able to play an even more direct role in resolving disputes between users and electronic communications operators.
The decision was taken in order to align the entry into force of the new mandatory access methods to the platform (SPID or electronic identity card) with the deadline, indicated by the so-called simplifications decree of last July, for the use of different credentials (28 February 2021).
The Authority, in fact, accepting the requests of some consumer associations, also in consideration of the difficulty for citizens to receive assistance at the Corecom offices related to the health emergency, has deemed it appropriate to grant users of the platform a longer period of time. to adapt to the changes introduced by national legislation and implemented in resolution no. 670/20 / CONS of Agcom.
(Source: AGCOM Press Release – Author and ownership of the contents: Italian Communications Authority).
The decision was taken in order to align the entry into force of the new mandatory access methods to the platform (SPID or electronic identity card) with the deadline, indicated by the so-called simplifications decree of last July, for the use of different credentials (28 February 2021).
The Authority, in fact, accepting the requests of some consumer associations, also in consideration of the difficulty for citizens to receive assistance at the Corecom offices related to the health emergency, has deemed it appropriate to grant users of the platform a longer period of time. to adapt to the changes introduced by national legislation and implemented in resolution no. 670/20 / CONS of Agcom.
(Source: AGCOM Press Release – Author and ownership of the contents: Italian Communications Authority).
